What wehelp you with.
We are a general business consultancy. We work with owners and managers on the decisions that are hard to make alone: where to focus, how the work gets done, what the numbers are telling you, how to open in another country, and which systems to put behind all of it. Most clients start with one of the five below, and we bring in the others as they come up.
- Services
- Five
- Typical start
- 2–3 weeks
- Pricing
- Fixed scope
- Languages
- EN · ES
This suits an owner whose business is doing well enough but who is not sure what to do next. We look at your customers, your competitors and your prices, and we work out which opportunities are worth the effort. Usually a few products and a few customers earn most of the money, and the rest quietly costs you. You finish with a short written plan, prices you can defend, and an order to do things in.
What you receive
- A review of your market and the competitors you actually lose work to
- A view of which products, services and customers make money and which do not
- A price list, with the reasoning behind each number
- A plan for the next twelve months, short enough to read in one sitting
- A shortlist of growth options with the cost and the effort next to each
- A one-page summary you can give to your team or your bank
Typically for
- Sales have flattened and we cannot tell whether to push harder or change what we sell
- We have not raised prices in years and we do not know what the market will take
- We have three ideas for growth and enough money to try one
Four ways to work with us.
We agree the scope and the price before anything starts. If what you need is a two-week review rather than a six-month project, we will tell you before you have paid for the six-month project.
- 012–4 weeks · Fixed fee
Short review
One question, answered properly. We look at what you have, talk to the people who do the work, and come back with a written answer and a recommendation. For a lot of businesses this is the whole job, and we will tell you when it is.
Owners who want a straight second opinion before spending money on something bigger.
- 026–12 weeks · Fixed fee
Full project
The review plus the work that follows it. We plan the change, do it alongside your team, and hand over what they need to keep it running. You get the plan, the numbers behind it, and a list of who does what by when.
A change you have already decided to make and nobody inside has time to lead.
- 033–12 months · Monthly fee
Monthly support
We stay while the plan is put into practice. A regular meeting, work between the meetings, and someone to call when a decision will not wait. Named deliverables, a fixed monthly fee, and a date it ends on.
Teams putting a plan into practice while still running the business day to day.
- 04Ongoing · Monthly fee
Standing adviser
A few hours a month for whatever comes up: a hire you are unsure about, a supplier price that looks wrong, a new market someone has suggested. You get a considered answer rather than a guess, from someone who already knows the business.
Owners who would rather ask before the decision than fix it afterwards.
From first email to first day of work.
The same steps every time, in the same order. You will know what the work involves, what it costs and when it ends before any of it starts.
- 01
A first call
A short call, usually about half an hour, at no charge. You tell us what is going on and what you want to be different. We say whether this is something we can help with, and if it is not, we will often know who can.
- 02
A look at the business
Before we can quote, we need to see enough to price the work properly. That usually means a couple of conversations and a look at your numbers and how the work flows. There is no charge for this part.
- 03
A confidentiality agreement, if you want one
Many owners are happy to talk without one. If you would rather have it signed before you share anything, tell us and we will send one over. Either way, what you tell us is not repeated.
- 04
A written proposal with a price
You get the scope, what you receive, how long it takes, the fixed price, and what is not included. Nothing starts until you have agreed it in writing.
- 05
The work
We do what the proposal says, with one named contact and regular updates. If something changes and the scope has to move, we tell you and agree it before we carry on, not afterwards.
- 06
Handover
We finish against the list in the proposal. You get the documents, the reports and the training, so your team can keep it running. If you want us back later, that is a new conversation with its own price.
Every job runs the same way.
A bigger job takes longer at each stage. No stage gets skipped, and you always know which one you are in and what it produces at the end.
How we work, in full- 01
Diagnose
Weeks 1–2We spend the first two weeks finding out how the business really works. We talk to you and to the people doing the work, go through the numbers, and follow a job from start to finish. You get a short written summary of what we found, including anything that turns out to be different from what you called us in for.
- 02
Design
Weeks 3–5We set out what to change, in what order, and what each change is worth. Where there is more than one sensible option, we put the cost and the effort next to each and tell you which we would choose. You approve the plan and the price before any of it starts.
- 03
Deploy
Weeks 6+A plan nobody carries out is worth nothing, so we stay and do the work with you. We sit with the people who have to change how they work, adjust when something in the business gets in the way, and report against what we agreed.
- 04
Sustain
OngoingWe hand over something your own team can run without us: the process written down, the reports set up, and a named person responsible for each part. If you want us to stay on, it is for agreed work with an end date rather than an open retainer.